Shipping Policy
Effective Date: May 29, 2026
Metrix Research provides secure and reliable shipping services for all laboratory research products.
1. Shipping Overview
- Free shipping on all orders
- Discreet packaging for security and privacy
- Tracking information provided after shipment
2. Processing Time
Orders are typically processed within a standard fulfillment timeframe before shipment. Processing times may vary depending on order volume and product availability.
3. Carrier Responsibility
Once a package has been transferred to the shipping carrier, responsibility for delivery lies with the carrier.
Metrix Research is not responsible for:
- Shipping delays
- Delivery interruptions
- Lost or misplaced packages due to carrier issues
- Weather-related disruptions
- Incorrect shipping details provided by the customer
4. Customer Responsibility
Customers are responsible for providing accurate shipping information at the time of order placement.